To order, email orders to email@example.com.
Include the details of the product or products you’re
interested in, including the Name of the item, the Item #, as
well as the Price. Please note that for fleece items, the pattern and colour may vary, and if you want a specific colour pattern, please specify. Also remember to include your contact details,
including your address, so shipping costs can be calculated.
Cost of Shipping
Shipping costs are calculated based on the size and weight.
Smaller items may be as little as $1.00 to $4.20 nationwide,
while with larger items, the cost varies depending on your
location and the weight and size of your parcel. Extra may also be added to the cost of shipping
to cover packaging costs. We do not make a profit on postage
and packaging. An estimate for postage and packaging will
be emailed back to you after receiving your order. No orders
will be sent until we get confirmation from you.
Most items will be shipped within 3 working day of funds
clearing, however this may take longer if your order includes hammocks - if you do need your order urgently, please specify. Please be aware if payment is made on a Friday,
or over the weekend, it can take 2 to 4 days for money to
sometimes clear. Some items may need to be ordered from the
supplier, and may take up to 5 working days. If there's a
delay of longer than 5 days you will be informed.
Ratclub does ship overseas, and international postage will
be calculated for each order. If you’re in America or
Europe, and order Posters, Magnets, or Bookmarks, each of
these items can be shipped directly from California, USA,
which means you get the item quicker and pay less for shipping.
For more on our shipping policy, click here.
How to Pay
NZ Customers can pay via cheque, direct deposit into Ratclub’s
bank account, or credit card payments through Paymate
or Pay Pal.
The preferred method of payment for overseas customers is
through Pay Pal. Please state your preferred method of payment
in your email. Payment must be received before any products
can be sent.
Currency / Prices
All prices on this website are in New Zealand dollars, unless